Privacy at FundScrip
FundScrip is a revolutionary new type of fundraising program that helps you raise money for your choice of school or nonprofit groups by paying for your everyday purchases with gift cards bought from FundScrip. To do this, we need to know certain information about you, so that we can properly administer our business and allocate your earnings as you have instructed.
We at FundScrip know that many people are concerned about privacy and the security of their personal information, and we want you to know that we take your privacy very seriously and make it our priority to protect it. That commitment involves explaining how we handle your personal information so that you understand our program and have complete confidence that we are taking your privacy concerns to heart.
This statement covers all of our information handling practices for FundStream Inc., the company that offers and manages the FundScrip program.
The FundScrip Privacy Code consists of five key principles
This Privacy Code and Policy explains the purposes for which we collect information from or about you. If we wish to obtain information for any purpose not set out in this Privacy Code and Policy, we will explain how we intend to use it at the time of collecting such information. We will limit the information we collect to what we need for those purposes, and we will use it only for those purposes. We will obtain your consent if we wish to use your information for any other purpose. If you wish to optout of any use of your information or to withdraw your consent, you may do so at any time by following the procedures set out below and we will not use that information for such purposes. However, we must point out that there is some information which is required in order for us to offer our services to you, and therefore opting-out or withdrawal of consent may affect the levels of the services offered.
2. Releasing Information
We may provide your information to other persons, but only: where we have your consent; to our suppliers or agents who assist us in serving you; or where we are required or permitted to do so by law
3. Protecting Information
We will protect your information with technical safeguards and security measures. We will retain your information only for the time it is required for the purposes we explain.
4. Information Access and Accuracy
We will give you access to the information we retain about you, and will make every reasonable effort to keep your information accurate and up to date.
5. Responding to Your Privacy Concerns
We will investigate and respond promptly to your concerns about any aspect of our handling of your information.
The FundScrip Privacy Code
Information We May Obtain
As part of providing you with the FundScrip Program, we may obtain personal information from the following sources:
• Information from your transactions with us, our affiliates and your purchase information through the FundScrip program.
We use the information we obtain in order to develop, offer and deliver our products and services, to process your transactions, and to fulfill legal and regulatory requirements. We limit the collection and use of customer information to the minimum we require to deliver superior service to our customers (including advising our Members about our services and other opportunities) and to administer our business.
What information does FundScrip collect, and why?
Enrollment Information. To set up your membership with FundScrip, you will need to provide certain contact information, such as your name, mailing address, email address and phone number. In addition, you will need to specify which schools' or nonprofit groups' programs you wish to support.
This information allows us to fulfill your orders properly, to contact you about promotions and new opportunities to earn contributions with FundScrip, unless you opt out of receiving these messages, which can be done in the My Profile sectin of our Supporter site.
Certificate Orders. As a FundScrip Member, you can generate money that is contributed to your choice of schools and non-profit groups by shopping with our participating companies. When you order FundScrip certificates we ask you for certain information, including which certificates you want, in what quantities and as how you want your order delivered. The information we collect is used expressly to administer our business, to ensure proper delivery of your orders, to calculate your earnings and to properly allocate those earnings according to your instructions.
Your FundScrip Account Information. We will maintain records to keep track of the earnings you accumulate from your purchases with our participating companies. You can use our website to view your FundScrip account balances and recent account activities, and update your account profile.
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes the internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, to administer our web site, to track users' movements around the web site and to gather demographic information about our user base as a whole.
We, certain third parties who host portions of our web site, and certain advertising affiliates or others employ cookies and/or small pieces of code known as "web beacons" or "clear gifs" that, on an anonymous basis, count users that have visited a page that contains these web beacons. We may use web beacons to help us better manage content on our site and to determine which content is effective. In addition, third party advertising affiliates and others may use web beacons to help us track the effectiveness of our advertisements placed on third party web sites. Web beacons on our site are not used to collect personally identifiable information about our customers. Finally, we use web beacons in our HTML-based emails to let us know which emails have been opened by recipients so that we may gauge the effectiveness of our communications. If you would like to opt-out of these emails, please see "Choices Regarding the Receipt of Marketing Messages."
If you have chosen to receive marketing messages from us about our products and services, we may use information from our log files, cookies or web beacons to help us make those communications more useful or interesting to you.
- Supported Browsers
- ON WINDOWS
- Internet Explorer - version 7.0 and newer
- Firefox/Mozilla - version 2.0 and newer
- Google Chrome - all versions
- ON MACINTOSH
- Firefox/Mozilla - version 2.0 and newer
- Safari (all versions including 5.0)
- ON WINDOWS
- Screen Resolution – For the best experience, we recommend a screen resolution of 1024 x 768 pixels or higher, which includes pretty much any computer manufactured in the last five years (but can still be used at any resolution)
- Hi-Speed Internet – For the best experience, we recommend accessing the site using a hi-speed internet connection because the new site contains many images making pages “heavier” than the old site. Of course, the site will still work with a dial-up connection, if that’s all you have. But pages will likely take longer to load
How does FundScrip use my information?
Management of Your Account. When you become a member, we use your contact and transaction data to manage your account.
Use of Third Parties for Fulfillment Purposes. We may use certain third parties to provide marketing and administrative services, such as keeping track of your orders and purchases, analyzing data or delivering special FundScrip Reward Dollar earning offers to you on our behalf or on behalf of our participating companies. Third parties may also be used to help us administer our online rewards programs. In order to obtain these services, we may need to share certain personally identifiable information about our members. However, these third parties will be bound by legal agreements to not use or disclose the information we provide them for any purpose other than to perform the requested service.
On occasion, contests, sweepstakes or surveys on our web site may be co-sponsored by FundScrip and another company, or may be sponsored by companies other than FundScrip. Some or all of the data collected through these contests, sweepstakes or surveys may be shared with the sponsor(s) or companies indicated on the entry form. If such data will be shared, then there will be a notice prior to the time of data collection or transfer.
Notification About other FundScrip Reward Opportunities. We offer you the chance to maximize your earnings through new opportunities made available to you on our site and, unless you opt out of receiving them, through email or mail. We may use information about you to provide you offers tailored to your interests. Sometimes, we send offers to selected groups of members on behalf of our contributing companies. When we do this, we do not give the contributing company your name and address. If you do not want to receive offers from contributing companies, you may opt out of receiving them.
Use of Non-Personally Identifiable Information. We may also provide aggregated, non-personally identifiable information about our members to third parties for audit, marketing and other purposes. Because aggregated data is not associated with any particular person, these third parties will not have access to any personally identifiable information about you or your children.
What are my choices regarding the receipt of marketing messages?
We reserve the right to send you specific administrative notices that are required by law, regulation, or as needed to service your account. You may choose to receive messages from FundScrip and our contributing companies that may better suit your interests based on your preferences and transaction history. If you do not wish to receive these messages from FundScrip and our contributing companies, you may opt out by updating your account profile at any time on our website.
How can I access and update my FundScrip data?
You may access and update information stored in your account profile by visiting the FundScrip site. Please keep your contact, account, and preference information up-to-date. Doing so ensures that your contributions are properly tracked and received. It also helps us inform you of new contributing companies who may help you boost earnings for your chosen non-profit groups.
What about links to other sites and contributing companies' use of information?
Through our various online offerings, we may provide links to third-party websites, such as those of our contributing companies. Each of these sites may have separate privacy and different data-collection practices from FundScrip, and we are not responsible for the actions or practices of these third parties, nor for the content on these sites. We encourage you to review the privacy policies of their sites. Finally, please remember that when you shop or do any other business with any of our participating companies, any information you provide to them is subject to their own privacy and data collection practices, for which FundScrip is not responsible.
Business Transfers and Changes to This Privacy Statement
If there is a change of control in FundScrip's business (whether by merger, sale, or otherwise), its customer information could be sold as part of that transaction and your personally identifying information potentially could be used by the purchaser. We will notify you via prominent notice on the FundScrip site for 30 days prior to such a change of ownership or control of your personal information, or prior to the implementation of any material change in this statement or our information-handling practices as described in this statement. You will have choices as to whether we use your existing information in a new manner.
Sharing Information With Our Affiliates and Contributing Companies
- Agents and Service Providers. In order to provide our products and services, we may share any of the information we gather about you with agents and service providers to perform functions on our behalf, such as to send email and postal mail, analyze data, provide marketing services, process applications and credit card payments, and service accounts. These service providers have access to personal information needed to perform their functions, but may not use it for other purposes.
- Protection of FundScrip and Others. We may disclose personal information about you to third parties when we believe such disclosure is appropriate to comply with a legal requirement, such as a law, regulation, court order, subpoena or search warrant, or in the course of a legal proceeding. We may also disclose personal information as we believe appropriate to enforce or apply our rights under our agreements with customers, to protect the rights, property or safety of FundScrip, our customers and others, including exchanging information for fraud protection and credit risk reduction.
If we ever make the decision to share customer personal information with third parties so that they may market their products and services directly to you, we will notify you ahead of time, and we will not share your information without your consent.
Choices Regarding the Receipt of Marketing Messages
You may choose whether or not to receive marketing messages from FundScrip about products and services offered by FundScrip or third parties. If you do not wish to receive marketing messages, you may opt out at any time. If you do not wish to receive messages, you may opt out by updating your account profile at any time on the FundScrip web site, or by contacting a MemberCare representative. We reserve the right to send you specific administrative notices that are required by law, regulation, or as needed to service your account.
Security of Your Personal Information
FundScrip is committed to earning and keeping your trust. We understand the need for our customers' personal information to remain secure and private, and we have deployed industry-recognized safeguards that meet federal standards for the protection of your personal information, including: monitoring for intrusion attempts; SSL (Secure Socket Layer), data, and password encryption technology; firewalls and systems monitoring; and security audits and inspections. Only authorized employees have access to customer information.
Please remember that you also play a valuable part in data security. You should never share your FundScrip password with anyone. If you feel your password has been compromised, you should change it immediately. After you have finished using our site, you should log out of your FundScrip account and exit your browser so that no unauthorized persons can use our site under your name and account information.
Collection of Information from Children
None of FundScrip's products or services are intended for purchase by children. Accordingly, FundScrip does not knowingly collect, either online or offline, personally identifiable information from children under the age of 13.
Changes to This Privacy Statement
If we materially change this statement or our information-handling practices as described in this statement, we will notify you by email and/or through a notice on our web site at least 30 days prior to their implementation. You will have choices as to whether we use your existing information in a new manner.
How do I contact FundScrip about this Privacy Statement or to withdraw my consent?